Call or Text us: (929) 605-4397

Frequently asked

FAQ

Everything about ordering custom bakery boxes — from minimums and artwork to food-safe materials, production, shipping, and care. Still have a question? Text us at (929) 605-4397.

Ordering

What’s the minimum order?

Our minimum is 100 boxes per style for any print method. Smaller sample or specialty runs can be quoted case by case.

Is there a maximum order size?

No. We regularly produce runs into the tens of thousands for wholesale brands and multi-location bakeries, with per-unit pricing improving as quantities grow.

Can I order a sample before a bulk run?

Yes. We can produce a pre-production sample or printed proof so you can check the box and print in person before committing to the full run. Ask us about sample terms when you request your quote.

Can I mix box styles in one order?

Yes. You can combine different styles — say cupcake boxes and cookie boxes — and they count together toward volume pricing.

Can I reorder later and match my last batch?

Yes. We keep your artwork, dielines, and color choices on file, so a reorder months later matches your original boxes.

Design & Artwork

Do you charge for mockups?

No. Mockups are free and delivered in 24–48 hours, with unlimited revisions until you approve. We only charge once the design is locked and production begins.

What artwork files do you need?

Vector files (AI, EPS, SVG, or PDF) are ideal. If you only have a photo, PNG, or JPG, our designers will recreate your logo as a print-ready file at no charge.

I don’t have a logo — can you help?

Yes. Send a sketch, a reference, or just a description and our design team will build print-ready artwork for you before you order.

Can you match my brand (Pantone) colors?

Yes. We offer custom Pantone matching on box print and foil so your packaging matches your brand standards. Note your Pantone numbers on the quote form.

What print and finish options are available?

Boxes can be custom-printed in full color or foil-stamped, on natural kraft or coated stock, with options like matte or gloss finish and clear windows on select styles.

How many revisions do I get?

Unlimited, and always free. We revise the mockup as many times as it takes for you to be happy before anything goes into production.

Production & Shipping

How long does production take?

Standard production is about 2 to 3 weeks from your approved mockup. Timelines vary with quantity and finish; we confirm your date with the quote.

Do you offer rush production?

Yes. Rush options are available for firm deadlines like a holiday season or product launch. Tell us your in-hand date and we’ll let you know what’s possible.

Where do you ship?

We ship nationwide across the United States, and can quote international shipping on request. See our Shipping Policy for details.

How much is shipping?

Shipping is quoted with your order based on quantity and destination. We’ll include it in your written quote so there are no surprises.

Can you ship to multiple addresses?

Yes. Provide a distribution list with your order and we can split a run across multiple locations — useful for multi-site bakeries and franchises.

What if my order arrives damaged or wrong?

We make it right. If boxes arrive defective or don’t match your approved mockup, we remake or replace the affected items. See our Return Policy for how that works.

Pricing & Payment

How much do custom bakery boxes cost?

Pricing is by quote and depends on style, size, quantity, and finish. Each product page shows a typical bulk range — for example, standard bakery boxes from about $0.60–$1.80 per unit at minimum quantities.

Why don’t you list exact prices?

The accurate number depends on your box style, size, quantity, print method, and options. A quick quote gives you a real price rather than a misleading flat rate.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay, plus ACH and purchase orders for established bakeries and companies.

Do you offer a lowest-price guarantee?

Yes. If you find a comparable custom bakery box at a lower price, tell us — our lowest-price guarantee means we’ll do our best to beat it.

Product & Care

Are the boxes food-safe?

Yes. Our boxes are made from food-safe kraft paperboard, corrugated, and coated stock intended for direct contact with baked goods.

Are the boxes grease-resistant?

Yes. We offer grease-resistant coated stock for buttery, oily, or frosted items so the box holds up and the print stays clean from the counter to the customer.

What are the boxes made of?

Depending on the style, boxes use food-safe kraft paperboard, corrugated board, or coated stock. Heavier stock and inserts are available for cakes, macarons, and multi-cupcake packs.

How should I store the boxes?

Boxes ship flat to save space and assemble in seconds. Keep them in a cool, dry place away from moisture so the stock and print stay in top condition until you fold them.